After sale

Service purpose and commitment:

We are committed to customer satisfaction for the purpose of providing good faith, timely and efficient professional services. At present in the country set up 6 Guangdong Guangzhou, Beijing, Shanghai, Chongqing, and Hongkong Changsha service center, more than 25 engineers and service team, high commitment to provide timely and effective professional service to every customer, call within 4 hours of Beijing, Shanghai and the Pearl River Delta region reply or home inspection, other areas within 4 hours of telephone response, such as the need to engineer on-site service engineers will reach the customer within a reasonable period of time in the starting 24 hours after the receipt of the demand and, in time for the customer to solve the problem.

Service team:

We have more than 25 professional after-sales service team, including after-sales service commissioner 5 people, service engineers 20 people. After sales service specialist and engineer receive professional training, practice and assessment every year, and ensure professional and timely service.

After sales service Tel: +86-15814023550

Company  fax: +86-020-36129393

Overseas sales email: fdylighting@hotmail.com